How do i connect paddle?

Go to Settings → Integrations → Paddle and copy the webhook URL. In Paddle → Developer Tools → Notifications → New destination, paste it and select transaction.completed, transaction.past_due, transaction.payment_failed, subscription.canceled and subscription.updated. Paste the Secret key into Paddle Webhook Secret (v2) and click Save Paddle settings. Needs Starter or higher.

Paddle

Send Paddle payment failures, cancellations and first payments to Atlis automatically.

Available on: Starter or higher (or a trial)

1
Copy your Atlis webhook URL
Go to Settings → Integrations → Paddle and copy the webhook URL.
Text
```
https://theatlis.com/api/webhooks/customer-paddle?workspaceId=YOUR_WORKSPACE_ID
```
2
Create a notification destination in Paddle
In Paddle go to Developer Tools → Notifications → New destination, paste the URL, and select transaction.completed, transaction.past_due, transaction.payment_failed, subscription.canceled and subscription.updated.
3
Paste the secret key into Atlis
Copy the destination's Secret key, paste it into Paddle Webhook Secret (v2) and click Save Paddle settings.

What Paddle sends to Atlis

Paddle event	Becomes
transaction.completed	`payment_recovered` after a failed payment; otherwise `subscription_activated` for the first payment. Both mark the user activated.
transaction.past_due / transaction.payment_failed	`payment_failed`
subscription.canceled	`subscription_cancelled`. The user becomes Churned.
subscription.updated	`plan_updated`

Upgrades and downgrades

Paddle doesn't say whether a change was an upgrade or a downgrade. Send plan_upgraded or plan_downgraded yourself with Atlis.track() or the server API. With Paddle connected (and no Stripe), Atlis accepts them.

Atlis matches Paddle customers to your users by email.
You can connect Stripe or Paddle, not both.

Stripe

Slack alerts