Atlis docs
Guides for installing Atlis, sending users and events, building lifecycle workflows, and connecting Stripe, Paddle, Slack and CRMs.
Get started
- How Atlis works
What Atlis does, how your data gets in, and the words you'll see across the app.
- Quick start
Go from signup to your first automated email in five steps.
Install tracking
- Install the tracking snippet
Add Atlis to your website or web app. Pick the setup that matches how your app is built.
- Identify your users
Which user details to send, what each one does, and where to find them in popular auth tools.
- Track events
Send events like trial_started or payment_failed so the matching workflows fire.
- Test your installation
Confirm Atlis is receiving data, and fix the most common setup problems.
- Identity verification
Stop anyone from creating fake users or changing a user's email through your public snippet.
Server API & CRM
- Server API
Send users and events to Atlis from your backend, CRM or automation tool.
- CRM status mapping
Turn CRM fields like Lead Status or Deal Stage into lifecycle stages and workflow triggers in Atlis.
- Receive a CRM's own webhook
Point Pipedrive, HubSpot, Zoho or Salesforce webhooks straight at Atlis and pick the fields, with no custom code.
- Connect Zoho CRM
Send Zoho CRM leads to Atlis automatically with a Zoho workflow webhook.
- HubSpot, Zapier, Make and Segment
Connect other CRMs, automation tools and customer data platforms.
Workflows
- How workflows work
Automatic emails sent when a trigger happens, with up to 4 follow-ups.
- Trigger reference
Every trigger, when it fires, and whether it repeats.
- Custom triggers
Send an email when any event you choose happens.
- Write your emails
Edit subjects and bodies, use personalisation variables, set your sender and brand, and send a test.
Integrations
- Stripe
Send failed payments, cancellations, upgrades and first payments to Atlis automatically.
- Paddle
Send Paddle payment failures, cancellations and first payments to Atlis automatically.
- Slack alerts
Get a Slack message whenever a workflow sends an email.
Users & data
- Lifecycle stages and health score
How Atlis decides each user's stage and 0–100 health score.
- The Users page
Find users, filter them, and see each user's profile, emails and activity.
- Import and export users
Bring existing users in from a CSV file, or download your users.
- Key pages
See which users visit important pages like pricing or upgrade.
Engage & grow
- Segments
Built-in and custom groups of users, ready to use in broadcasts.
- Broadcasts
Send a one-off email to a lifecycle stage or a segment.
- Churn recovery
Spot at-risk users, win back churned ones, and learn why people leave.
- Testimonials
Ask happy users for a review automatically, approve them, and embed a gallery.
- Lead Capture and links
See which channels bring users, create tracked short links, and capture leads.
- Insights
Trends, activation funnel, health mix and the impact of your workflows.
Plans & account
- Plans & limits
What each plan includes, how the trial works, and what happens at your limit.
- Billing and subscription
Upgrade, change plan, update your card or cancel.
- Unsubscribes
How your users opt out, and what Atlis does when they do.
- Account, privacy and deletion
Reset your password, change your login email, see what Atlis stores, and delete everything.
Troubleshooting
- Troubleshooting
Fixes for the most common problems.